| Frequently Asked Questions |
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| What is the policy of the company to international orders ? |
| We respect any order from any country around the globe which has commercial relations with Israel. Shipping products is made using one of the shipment options possible with the relevant countries and according to the preference of the client. For more info »… |
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| How much time will it take to receive a product since I’ve ordered it? |
| We usually work with the international shipping companies (EMS, UPS, DHL etc.). Usually it takes till 7 to 14 days unless it been noticed otherwise when ordered. For more info … |
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| Do you supply learning course to use the system ? |
| The advantage of the system Paralight is in the simplicity of its use, and the fact that you do not required to take any lessons. To anyone with background in the remote control field can it will be more simple however those who have no experience won’t find it to difficult too. In case of need we are prepare to support instruction course in any place which will be required. For more info … |
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| Do I need a license to use the system ? |
| In every country there are different rules and regulation regarding the use of rc planes . In most countries everyone is allowed to use remote controlled craft as long as he stick to the safety regulation and doesn’t danger anyone. It is recommended to check this subject in the local air authority or aerial clubs before using the system. |
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| To which application the system is most efficient at ? |
In every condition that require quality air photography from a height of several dozen meters and in a radius of till 1 km. Using the system will supply an immediate answer to: locating trapped people after natural disaster such as flood and earthquake searching for missing people in the desert and problematic locations for flight and foot search, archeological research, examining animals and birds, damage reports, supervising and guarding over agriculture fields, supervising over nature reserve and safari.
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| What is the advantage of the system comparing to manned aircraft? |
| A substantial saving in the handling cost, not risking human lives in dangerous places to fly, immediate use without need of flight infrastructure, availability without dependence on other factors, best quality of pictures for variety of needs. |
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| What filming options can be performed with the system? |
| Video filming with or without recoding and transmitting equipment, still pictures using digital cameras and controlling the position of the picture from the ground. |
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| What are the limits of the rc plane paralight systeme? |
| The system can be activated in a good weather condition with winds of till 10 knots, in places where the pilot always has an eye contact with the craft according to the safety regulation required by law. The system is not fitted to be used above crowded people or residential areas. |
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| What included in the warranty supplied in the purchase? |
| The basic warranty supplied covers any damage to the parachute for 6 months since the purchase. For more info »… |
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| How can I receive support in case of need? |
| We are available 24 hours a day to receive any message and to answer to questions and anyone who needs our support. The fastest respond is through our web site, E-mail and phone. |
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